Shipping policy

Welcome to Vault Workshop. We’re committed to delivering your order safely and efficiently.

Processing Times

All orders are processed within 1–3 business days after payment is received.

Once your order has been dispatched, you will receive an email with tracking information where available.

Please note that processing times may be longer during peak periods, public holidays, or promotional events.

Shipping Times

Our products are shipped through our fulfilment partners. Estimated delivery times within Australia are:

Standard Shipping: 6–10 business days after dispatch
Express Shipping: 5–8 business days after dispatch

Please note that the 1–3 business day processing time is separate from the delivery estimates above.

Delivery times are estimates and may vary due to carrier delays, peak periods, local delivery conditions, or other circumstances outside our control.

Shipping Costs

Standard Shipping is FREE on all Australian orders.

Express Shipping is available for $19.95 AUD and can be selected at checkout.

Tracking Information

Tracking information will be provided by email once your order has been dispatched.

Please allow some time for tracking updates to appear after your parcel has been lodged with the carrier.

Shipping Locations

Vault Workshop currently ships within Australia only.

We plan to expand international shipping options in the future as the store continues to grow.

Delays & Lost Packages

While we work with trusted fulfilment and shipping partners, occasional delays can occur due to circumstances outside our control.

If your package appears significantly delayed or you have concerns about your tracking information, please contact us and we’ll do our best to assist.

Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout.

If you notice an error after placing your order, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery address.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our store contact page.

Thank you for supporting Vault Workshop.