Shipping policy

Welcome to Vault Workshop, we’re committed to delivering your order safely and efficiently.

Processing Times

All orders are processed within 1–3 business days after payment is received.
Once your order has been processed, you will receive a confirmation email with tracking information where available.

Please note that processing times may be longer during peak periods, holidays, or promotional events.

Shipping Times

As our products are shipped directly from our international suppliers, estimated delivery times are:

• Australia: 7–14 business days

Delivery times are estimates only and may vary due to customs processing, carrier delays, or local postal services.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

We may occasionally offer free shipping promotions on selected products or order values.

Tracking Information

Tracking information will be provided once your order has been dispatched.
Please allow a few days for tracking updates to appear after shipment.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

Vault Workshop is not responsible for any customs charges or import fees incurred after shipment.

Delays & Lost Packages

While we work with trusted shipping partners, delays can occasionally occur due to factors outside our control.

If your package appears lost or significantly delayed, please contact us and we’ll do our best to assist.

Incorrect Address Information

Please ensure your shipping address is entered correctly at checkout.

Vault Workshop is not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions regarding shipping or your order, please contact us through our store contact page.

Thank you for supporting Vault Workshop.